Optimizing customer-facing digital experiences

Story – Optimizing Digital

Most organizations struggle to integrate customer-facing and back-office data to provide a rich, easy-to-navigate experience. Cervello helps clients increase customer engagement and targets:

15%

Improvement in lead conversion

10%↑

Increase in new customer revenue

20%

Increase in return visits

Situation

Disconnected customer data
Digital experience is not aligned with strategy
Lack of collaboration across a community of customers, suppliers, and partners

Approach

Design and create customized digital experience
Configure marketing, sales, and service systems
Organize customer data platforms

Impact

Optimize customer relationships and revenue
Ensure customer and community satisfaction
Improve acquisition of targeted customers

Related Information

Two workers sharing a conversation. Digital Experience

Digital Experience

Get closer to your customer than ever before through bespoke digital experiences tailored to your brand and audience.

Red neon lights arranged in a pattern. Customer experience.

Customer Experience

We understand the critical role that customer service representatives and mobile workers play in developing and deepening customer relationships.

Two office professionals talking. Sales & marketing solutions

Sales & Marketing Solutions

Drive strategic growth by finding ways to turn your obstacles into opportunities.

A business meeting with people discussing work. Product engineering

Product Engineering

If you can dream it, our team can help you build it. We have the skills and expertise in-house to get the job done. 

Digital Experience

Customer Experience

Sales & Marketing Solutions

Product Engineering

Give us a few minutes to get to know your situation and we guarantee it will be worth your time.