Managed Services

Focus on your core competency while Cervello optimizes your investment

Let your team focus on core competencies and fundamental business activities by leaning on Cervello to develop a long-term plan that gets the most out of your technology.

As an extension of your team, we’ll use our experience managing applications, supporting users, driving end-user adoption, and masterminding application extensions and evolutions to challenge the status quo and provide you with key insights and recommendations that are unique to your business needs and goals.

Our managed services include:

Administration and Basic Support
Cervello will manage and maintain your production application to ensure consistent performance and user support. This includes the following:

  • Manage and maintain application components
  • Support end user requests and troubleshoot functional and technical issues
  • Monitor system performance
  • Administer basic functions such as security, business rules, application processes

Application Extension and Evolution
We’ll extend and evolve your application through the development of small enhancements and new functionality to quickly respond to business needs and changes. This includes:

  • Rapidly understanding new business requirements and recommending efficient ways to address them
  • Developing new reports and business functionality
  • Managing the deployment of new releases to the Production environment

Advisory and Architecture Services
Cervello will help you derive value from your investment by providing key insights and recommendations and driving user adoption. This includes:

  • Technical architecture and roadmap guidance
  • Recommendations on application improvements and performance
  • Insight into upcoming product releases
  • Innovative methods to drive user adoption